Auto-Renewal Terms

Home IT Helper, LLC — Auto-Renewal Terms
Last Updated: May 25, 2026

These Auto-Renewal Terms explain the recurring billing and renewal features of Home IT Helper subscriptions purchased online through homeithelper.com. They are incorporated into and form part of our Terms of Service, Billing & Payments Policy, and Master Service Agreement (MSA).

1) Key Auto-Renewal Disclosures

When you purchase a Home IT Helper subscription:

• Automatic renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before renewal.
• Authorization to charge: You authorize Home IT Helper and our payment processor to charge your payment method for each renewal until you cancel, and for any other purchases you authorize.
• Billing cadence: The billing cadence you select at checkout (for example, monthly, quarterly, or annual) controls.
• No free trials: Home IT Helper does not offer free trials or introductory promotional trial periods.
• Receipts: After purchase and after each renewal charge, you will receive a confirmation or receipt by email and/or in your customer portal.

2) Cancellation and Plan Changes

• Self-cancellation and self-management: You can cancel or edit your subscription at any time through your account on homeithelper.com/my-account (customer portal).
• When cancellation takes effect (all plans): If you cancel a plan, your cancellation takes effect at the end of your current billing period. You will keep access through the end of that period.
• Avoiding the next charge: To avoid your next scheduled renewal or installment charge, cancel before the renewal/charge time shown in your customer portal (or on your receipt).

3) Price Changes and Material Changes

• Price changes: If we change subscription pricing, the change applies going forward to future subscription periods and will not apply retroactively.
• Material changes to renewal terms: If we make a material change to these Auto-Renewal Terms that affects existing subscriptions, we will provide notice before the change takes effect. You will always have the ability to cancel through your customer portal.

4) Contact

Billing questions: billing@homeithelper.com
Legal notices: legal@homeithelper.com

Mailing address:
Home IT Helper, LLC
9501 Burke Rd
BOX 10421
Burke, VA 22015