How We Help

What we do every day at Home IT Helper:

• Slow computers, pop-ups, and confusing error messages
• Wi‑Fi drops, dead zones, and “connected but no internet”
• Printers/scanners that won’t connect or won’t print
• Email setup and troubleshooting
• New device procurement & setup (computer, phone, tablet)
• Smart home help (setup + troubleshooting)
• Account security checks and suspicious activity guidance
• Antivirus, backup and password manager help
• Partner discounts on hardware, software, internet and phone plans

Home IT Helper is your one-stop shop for all home technology needs.

1. Become a Home IT Helper Member
   • All new membership purchases include 1 free hour of support
2. Reach out anytime by phone, email, or chat.
3. We connect you with a technician (or schedule a time).
4. Time is billed only when you’re working with the technician, not while you’re describing your issue or waiting for the right expert.

• Choose between month-to-month, quarterly, or annual membership options
• $10/month | $30/quarter | $100/annual
• All new members receive 1 free hour of support

• Members get partner deals on hardware, software, internet, and phone plans.
• As our membership grows, so does our buying power.
• When thousands of people are willing to switch providers together, internet and phone companies take notice and offer more competitive rates.
• We’re working toward group-negotiated rates that individual customers simply can’t get on their own.
• Join early — the sooner we grow, the better the deals get for everyone.

• Remote support sessions are optional and attended (you can watch and end the session anytime).
• You’re not expected to share passwords—when a login is needed, you type it.